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Dear Prospective Customer, Included here is a series of spontaneous and unsolicited letters and e-mails, from people like yourself, who have found us through our web site. They encouraged us to share their experiences with you. Their private contact information, as well as a more extensive list of other internet purchasers who have given us permission to use them as references, is available to you Here. I am proud to state that I have never had a dissatisfied customer. This is because I take the time to guide our clientele, and would not sell them a diamond that I would not recommend to my own family. My client's best interest is my paramount concern. I hope to have an opportunity to serve you as I have so many others. Sincerely, Joshua Fishman November 26, 2007 Dear Josh,
I popped the question this weekend and she said
yes!! She also said the ring was absolutely perfect. __________________________________________________________________________________ November 7, 2007 Hello Josh, seems like only yesterday you helped me with one of my life's biggest moments......buying my engagement ring. You were such a GREAT help and I will always smile when I see her ring, and the smile on her face. I'm glad I chose you for my purchase, it's not to often when you look back in life and can honestly say you wouldn't change a thing about a choice you made.
Benjamin Ryans
Josh, I also received your appraisal in the mail last week in the mail as well, thank you. I will not hesitate to recommend your services to my other friends and family who are thinking about purchasing a diamond. Thanks again. January 23, 2007 Dear Josh, Wanted to thank you for all your help, time and professionalism. Just received loose diamond it was even nicer then you described. Your service is impeccable, I would not hesitate to refer you to anyone. If you ever need a reference it would be my pleasure to assure them that you are GREAT...Thanks again... Wallace Hatch December 20, 2006
Hey Josh, Your customer service was excellent and I will not hesitate to recommend you to others. Sincerely, Dear Josh, A long overdue huge thank you for my gorgeous wedding band. It is perfect. The compliments I continue to receive are truly overwhelming confirming what I already know to be a work of art. I delayed in thanking you before thinking I would be coming to NYC to show you in person, your fine handiwork, but alas the time has come for me to head to Florida and my City trip will not happen. For now, Happy Holidays to you and your family and thank you again, so much, for making two exquisite pieces for me.
BJ Pagano Dear Josh, I received the UPS package this morning...already knowing what was inside, but when I finally got to the ring box and opened it, I was speechless. The ring is, as you said, fabulous! The diamond sparkles Like none other I have seen. I keep gazing at it...I hope I don't damage my eyes. hee...hee... I wish I could thank you in person, but this will have to do for now. The ring fits beautifully and feels very comfortable. I am so glad you added the ball joints! The ring sets right where it should on my finger, and stays there. Bottom line, I am thrilled with it! You are the greatest. Thank you from the bottom of my heart. Sincerely, February 24, 2006, Dear Josh, I absolutely love my ring. Thank you so much. The diamond is gorgeous and you were right, it looks great in the setting I had. I love the size, shape and clarity of the stone. I can’t stop looking at my hand. I have already had several compliments on it. You have got yourself another customer for life. I would also be happy if you would use me as one of your testimonials. Again, thank you, thank you, thank you! Sincerely, January 24, 2006 Hi Josh, Best Regards, December 15, 2005 Josh, I just received the ring, the diamond is absolutely stunning and the setting you helped me picked out is perfect. I'm sure she is going to love it Thanks again for all of your help Have a Merry Christmas & a Happy New Year Cheers December 7, 2005 Josh, Thank you! Words can’t adequately express how thrilled we are with the ring that you made for us. It is stunning. It is hard to believe that you were able to create a ring of this caliber and stay within my budget. If I had had four times as much to spend I would have picked the same ring. The stones are spectacular and the custom setting that you designed with me is unbelievable. I could never have found or afforded a ring of such substance if I had not discovered you online. The ring is appraising for double what I paid. More importantly, it is a unique one of a kind ring that has dazzled my wife and her friends. Working with you has been an absolute joy. Your advice, creative input and knowledge have been invaluable. You not only know diamonds, you know how to get people what they really want rather than what they think that they should have. It is rare to find a jeweler with such integrity or who cares so passionately about his customers. You have delivered more than I could have expected and then some. You have a customer for life. Thank you again for all of your kindness and hard work. I can’t wait until I have a reason to work with you again. Wishing you the very best. Sam November 18, 2005 Hi Josh, I just wanted to say thank you again for picking such a beautiful stone for me. Putting that much money into something unseen is frightening. I placed a lot of faith in you and you really came through. I had a local gemologist give me a verbal appraisal and he too thought is was a great looking stone at a very fair price. Please feel free to use me as a reference and I will be happy to pass your business card along when the circumstance presents itself. Michael
Guyard November 16, 2005 Josh, I cannot tell you how excited we were when we received the package. We opened each box until we got to the small ring box. When we opened it we were amazed. It was more beautiful than the pictures. The diamond dazzled us and the platinum setting was amazing. Josh, when Val put it on my finger, I felt like a princess. We want to thank you so much for your patience, and professionalism. When we started looking into upgrading my ring we were nervous doing it over the internet. But when Val found your site, he was immediately impressed with all the information you provided. When I spoke with you, I was equally impressed with your honesty, knowledge and help in finding the right diamond for us, and helping us put together the setting we were looking for. We have found our family's jeweler! Again thank you so much for your help, you made this purchase feel secure and exciting. Please tell Robin how much I appreciated her patience and help also! Please feel free to use us as a reference anytime!
Valentino & Denise Garcia
Beautiful, beautiful, beautiful! Thank you so much for all the time you took to give me a primer in diamonds. The stone is as gorgeous as you assured me it would be and everything I hoped for. I enjoyed learning so much in such a short time and I am hopeful that I will have another good year or two which will allow me to consult further with you about future purchases. In the meantime, I shall simply have to content myself with passing out your business cards and web site. Jane Hull Josh, Thank you, Thank you, Thank you! I just wanted to take a moment to drop you a note letting you know how much I love my diamond! It is absolutely beautiful. I have received numerous compliments. The stone is just what I wanted and I am ecstatic. It was a wonderful way to celebrate 10 years of marriage. It's just amazing how many people have commented on the stone. I continue to hear from others that they think it is the most beautiful stone they have ever seen. The only down side is that I have ran out of your cards to give to people. It's not too big of a problem though, because I now send them a link to your web site. On a plus side, I had the diamond appraised for insurance purposes and it appraised for almost $6000 more than I paid for it. That's right; you read it correctly, 6 thousand dollars more. Every jeweler who has seen it has said that it is a beautiful stone. You have made a customer for life. Expect to hear from me in the first quarter of the year. I decided that I need a diamond pendant to go with this gorgeous ring. I'm sure my husband will be thrilled. Sounds like a great Valentine's day present to me! Please feel free to use me as a reference. I do not have enough good words to say about working with you. From the first day we spoke on the phone, to meeting you in person, selecting the diamond, finally paying the diamond off, and how you shipped it to me: everything was so smooth and seamless. Working with you was truly fantastic from start to finish. Thanks again and I can't wait to work with you more in the future.
Cate Gussio Just a line to let you know that I did receive the custom diamond ring yesterday and I have to tell you that this is one of the most beautiful rings I have ever seen. The fire that radiates from its core, to the stunning beauty of the Platinum setting it has surpassed any expectation I would have accepted. Being an investigator by trade it was a very difficult decision to make this purchase over the internet, but when you walked me through a few processes and asked the right questions, I knew, with your guarantee that if I were disappointed, or the product was not as described, I would get my money back. To add the “cream on the cake” I took it to a local, very high end and respected Jewelers and asked their Gemologist to tell me if the diamond was as described on the GIA Certificate. After a few minutes of examination under the scope, she returned with a smile and said “this diamond is everything as certified and more”! This is going to make my wife very happy as this, if you remember is her gift for putting up with me for 30 years now. Again Josh, I want to thank you, and I have already given out a few of your business cards. If anyone would like to contact me as a reference, please give them the link below.
Sincerely,
Josh, Josh, Just wanted to let you know how pleased Kim and I were with your assistance with all of our rings. As I told you, Kim was extremely happy with her engagement ring and to have her band match perfectly was truly great. I also am pleased with my band. I just wanted to let you know how happy we were with your quality and customer service. You got us beautiful rings on a tight schedule and really appreciate it. I will be sure to recommend you to anyone that I can. If you need a referral, please don't hesitate on calling me or shooting me an email.
Thanks
again for all of your help. April 18, 2005 Josh, I know I told you this over the phone but I did want to follow up with an email. My fiancé is very happy with the ring! You took care of every detail and made it just as we asked. You gave us wonderful service and a very reasonable price. We have told everyone we know about what a great experience we had working with your company. Kimberly has included a link on our wedding website to your company, and here's what she says about you: "We found a jeweler in New York City (The Fishman family business) that deals in non-conflict stones, is very friendly, honest and upfront about quality and price fairness of every item he stocks. Honest and therefore affordable. It's nice to find a business that will pay just as much attention to you when you're buying $1300 worth of jewelry as when you're buying $13,000. " Thank you for everything! John Blair & Kimberly April 9, 2007 Josh, The ring came yesterday and I could not be more pleased with it. I do not believe I could have done any better. The ring is gorgeous and tastefully mounted. I could not be more pleased doing business with you. Most importantly I am positive it will knock her socks off and will mean something to her for a lifetime. Thank you again for helping me with advice, fair prices, and prompt service. Thank you very sincerely
Drew Chalkley March 05, 2005 Josh~ Michael and I received the ring last Saturday. We are overwhelmed by it's beauty and perfection! It couldn't be any closer to my wishes and desires. Yes, now I understand what you mean by substantial. You didn't just mean the ring, you meant the stones! I feel so glam and flashy. It makes a big statement on my small hand. Michael thinks the stones, design, band...it's just gorgeous according to him. He tried to propose on Monday at the top of one of our ski resorts because with all the sunshine we've had and the beautiful view, it would have been perfect. Well, that day it started to rain as we got to the resort. So, he's gathering blessings from each of our folks, then he'll officially propose. In the meantime, it's too gorgeous not to wear! Dad sees it and meets Michael for the first time tomorrow. We flew into Dallas, TX Wed. night. Can't wait! Josh, we LOVE the ring. It couldn't be more perfect. Thank you! No one has a clue about the center stone. I'm telling all these Dallas ladies about you and giving them your card. Thank you! We'll keep in touch for sure. Michelle & Michael Hi Josh, I just wanted to send a letter to you to let you know how happy I am with my diamond purchase. I was a little hesitant at first, to do this type of business over the internet. However, much to my surprise, it was very personal. From your first email and through all of our conversations, I was very pleased with how you do business. I feel that you are honest, very informative, and you are a very good at what you do. I think that you conducted business in a very professional manner and you only wanted what was best for your customer. I was more than pleased with your diamond selection for my ring, and how it was mounted. Your suggestion to keep my original diamond and put in a necklace was also a good idea. I still have the ring and the diamond that I originally started with 14 years ago. I could not a chosen a more beautiful stone if I had been there in person. I feel that I received the best quality of stone for the price. I had tried to find something locally and the quality or the price is no comparison to what I found through A. Fishman. Please feel free to add my name and letter to your list of references. Sincerely, January 5, 2005 Dear Josh, I wanted to take a moment to thank you again fro helping me find the perfect engagement ring. From the very first contact, you set your company apart through your prompt and personal response, from the 5 million or so other hits I got in response to my web search for 'diamonds'. While I used your website almost exclusively to educate myself on the basics of diamonds, your patience in sharing your years of experience on the finer points allowed me to find a most beautiful stone in my price range. I proposed to my girlfriend as we shared a bottle of champagne on a deserted moonlit beach at the stroke of midnight this past New Year's Eve. O course she said 'yes' and needless to say is so very pleased with her ring, proudly showing it off to everyone. So again, thanks so much to you and your lovely wife for all your help. I look forward to doing business with you again in the not too distant future.
With best regards, December 31, 2004
Josh, Sincerely, Dear Josh, I would like to thank you for your service and advice on my recent purchase. The diamond has "burned" my fiancé's eyeball! She finally selected a platinum solitaire "Tiffany"-style setting which allows the diamond to be showcased without competition. I was "wow'd" as well by its fire. I firmly believe now that "size" is not all that counts! Putting your resources into a high quality stone actually enhances appearance without needing an enormous stone. Sincerely, November 30, 2004 Josh, I just wanted to say thank you one more time for making me feel so at ease about my purchase. It really makes me feel good to know that there are people in our world like you. I have been in the Military for over 20 years and I have seen a lot of things and I have been around not so nice people. It is just nice to know that you can talk to someone like yourself on the phone and instantly feel at ease. I am sure that Traci is going to be thrilled once she gets over the shock!!! of her new diamond. I can hardly wait to see the look on her face. I will give you a call or drop an e-mail when I get my hands on it and then we will be talking about getting it set after the holidays. As you can tell by my rambling, I am very excited. Again, thank you and thank Robin for me. This has been a very wonderful experience.
Alan
Holmes September 2, 2004 Dear Josh, Wow! Sincerely, __________________________________________________________________________________ July 6, 2004 Dear Josh, I've been meaning to contact you. Deb absolutely loved the diamond and she chose a setting with some side stones that complement it perfectly. We were married a month ago and things are going splendidly. Thank you once again for your diligent attention to me while I was doing my search and for the incomparable stone you recommended. Have a great week. Tom Odland July 6, 2004 Josh, Nicole loves the ring! I proposed on Tuesday morning at a sunrise on the beach. She said she could not have imagined anything else and has not stopped looking at it since I put it on her finger. Thanks again for all of your help and we will be in touch when it comes time for our wedding bands. I will hand your cards out without a doubt. Thanks Again Hi Josh and Lynne, I received the package from you on Monday. It was sitting on my chair, a big box just like you said. As I started to tear open the box, I started to wonder how the diamond would look. Inside the big box was a smaller box--I felt like it was my birthday and I was a little kid again, gushed with great anticipation. In that smaller box was a yet an even smaller box, an elegant red leather ring box. I didn't open it right away. I looked for the seams and gently turned, rotated and flipped the box until I knew I had the box turned the right way so that when I opened it the ring would be facing right at me right side up. I wanted to catch the sparkle of the diamond the moment I laid my eyes on it. Well, Josh and Lynne, when I opened the box, I was blown away. The diamond not only sparkled, it was brilliant white and dazzling. I knew that you had given me a truly beautiful diamond. The diamond is one of those diamonds that catches your eye, it is so beautiful. When we talked about your diamonds, you called it your "regret" diamond, and you are absolutely right. I see what you mean now. When I left work that day and took the ring home with me, I could not wait to give the ring to my fiancé and see the look in her eyes. Now keep in mind that she's not the type to be easily impressed. Well, she was blown away by it, too. I mean she just couldn't take her eyes off of it. She just stared at it and stared at it, turning and rotating the ring, moving it closer and farther away. I was right beside her looking at the diamond with her. We were both impressed by how white the bright diamond looked in the light. Even in dim light the diamond gives off a white radiance. We even put it up against a white sheet of paper, and it was even whiter than the paper. Now how sick is that!?!? I couldn't have asked for a better rock. My fiancé confessed to me that she didn't think I was going to pull it off. She and I had gone to many jewelry stores and looked at "thousands" of diamonds in every category of color and clarity. We even looked at the New Century diamonds, and they looked good. This diamond you sent to us looks even better than that New Century diamonds we saw. She said in the beginning she could not believe that I would trust a stranger and buy a diamond sight unseen from a jeweler I didn't know who is all the way in New York City. But after seeing the diamond, she said I did good, really good, and she was very impressed with the diamond. We thank you very much for the magnificent diamond. My fiancé said that this is one that will be our family heirloom. You not only made me look good, you made me look like a genius. I placed my trust in you even though you were across the country in New York and paid for the diamond without ever seeing it first. But I had a good feeling about you after talking with you and understanding your business ethics and philosophy. Thank you for honoring my trust and coming through with such a fine, fine diamond. You are da bomb, Josh. As I said, you will be our family jeweler from now on. Our wedding is this Saturday, July 3rd. Thank you for rushing the ring and getting it to me in time for it. You are truly a master jeweler. I feel so proud of myself and you, believe it or not, that I have gone around telling my friends about you. Friends who have seen the diamond have asked, and I have given your cards to them. Please send me a few more cards so I can give them out. If you are ever in Hawaii, you have to look us up. Thank you again for everything and thank you for the awesome diamond ring.
Aloha, June 21, 2004 Hi Josh, I'm sure you get email like this all of the time, but I wanted to thank you for the beautiful diamond I purchased from you a couple of weeks ago. I had the diamond set and my wife loves it. I know I didn't purchase the most expensive diamond in your inventory, in fact I'm sure it was one of the least expensive, but you still treated me like I was important. Best of all, the diamond was exactly what you said it would be. I will recommend you to my friends. Thanks for all of your help, June 10, 2004
Hi Josh,
I wanted to say again how pleased I am with the
quality of your service and your approach regarding this sale. It was a
pleasure doing business with you, which is a statement I sincerely doubt I would
be making had I chosen to go with some of your competitors on the street. June 7, 2004 Josh I just wanted to thank you for the diamond that I purchased from you on the 14th of May. Thank you for your help in explaining the diamond and the recommendation you gave me. It is a brilliant diamond and my fiancée absolutely loves it. Thank you again for you assistance with this important step in my life. Caleb Moin (Back to Top) |
